Responsible Gaming

Gaming can be both entertaining and profitable, but you can’t always win. Losing is part of the game and you have to be prepared for it. Therefore you should play responsibly ( §4. Terms and conditions ), and not risk money that you can’t afford to lose.

Gaming can also be addictive and can easily make you lose perspective of time and money. We at LeoVegas want all your gaming experiences to be as positive as possible, even if you lose. Therefore we work hard to help you control your own gaming. 

Play responsibly

We provide customers with a range of options to assist them in gaming responsibly including:

  • Deposit limit
  • Loss limit
  • Wagering limit
  • Session limit
  • Time Alert
  • Access to Player History
  • Pause Account
  • Self Assessment

Deposit Limit

This facility allows you to limit the amount of money you deposit into your account on a daily, weekly or monthly basis ( §4.2 Terms and conditions ). If you reach the specified limit you will be unable to add any more funds until the required time has elapsed. Our customer service team will be happy to provide any further information required but will be unable to override any limits set by you.

Loss limit

This facility enables you to limit the amount of money that you are able to lose on a daily, weekly or monthly basis ( §4.2 Terms and conditions ). These amounts can be revised down at any time but any increase will only implemented after 7 days. Our customer service team will be happy to provide any further information you require but will be unable to override any limits set by you.

Wagering limit

This facility enables you to limit the amount of money that you are able to wager on a daily, weekly or monthly basis ( §4.2 Terms and conditions ). These amounts may be revised down at any time but any increases will only implemented after 7 days. Our customer service team will be happy to provide any further information you require but will be unable to override any limits set by you.

Session limit

This facility enables you to limit how long you're able to stay logged-in for during a single session ( §4.2 Terms and conditions ). The time period may be revised down at any time but any increases will only implemented after 7 days. Our customer service team will be happy to provide any further information required but are unable to override any limits set by you.

Time Alert

You can choose to receive a reminder every hour. At the same time you'll also receive a notification regarding any potential changes in your account balance. Is only available when you play on your desktop.

Access to Player History

You can easily access a history of transactions, withdrawals and deposits. Your balance is always available via the balance tab at the top section of the website.

Pause Account

If you want to be absolutely certain not to be enticed to play, you can close your account at LeoVegas. You can choose to close your account for a shorter period of time or permanently.

Self Assessment

Whilst the majority of people do gamble within their means, for some gaming can become a problem. If you feel you're losing the control of your gaming, we recommend that you take the below test. It will give you a clear image of your risk profile and provide advice on how to stay in control.

gamtest.se/v3/gamcare

Underage Gaming

It is illegal for someone who is under 18 years of age to gamble. We reserve the right to ask for proof of age from any customer and to carry out checks to verify the information provided.

Customer accounts may be suspended and funds withheld until satisfactory proof of age is provided. The legal gaming age varies according to country and we advise you to carry out local research.

Parental Control

There are a number of third party applications that parents or guardians can use to monitor or restrict the use of their computer's access to the Internet:

NetNanny - filtering software protects children from inappropriate web content: www.NetNanny.com

CYBERsitter - filtering software allowing parents to add their own sites to block: www.CYBERsitter.com

Charities

Gamble Aware

Administered and funded by the Responsible gaming Trust, Gamble Aware aims to promote responsibility in gaming and offers a programme which seeks to minimise problem gaming and provides help and support for anyone affected. Further information can be found by visiting their website: www.GambleAware.co.uk

GamCare

GamCare is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gaming. GamCare can be contacted on 0808 802 0133 (freephone), 0845 6000 133 (local rate from UK) or by visiting their website at: www.GamCare.org.uk

Gamblers Anonymous

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gaming problem. More information can be found on their website at:   www.GamblersAnonymous.org

Blocking Gaming Sites

If you wish to stay away from gaming all together, there are Softwares you can use to block your access to gaming sites.

Here are two of the Softwares you can use to block gaming sites from your computer.

Betfilter

betfilter.com

Optenet

optenetpc.com/stop-gambling-addiction.html