FAQ

Creating an account at LeoVegas Casino is quick and straightforward. Visit our website and click the 'Register' button in the top right corner. You'll need to provide some basic personal information including your name, email address, phone number, and home address. You'll also need to create a username and password for your account. For security purposes, we'll verify your identity through a simple verification process, which may include confirming your email address or phone number. Once completed, you can make your first deposit and claim your welcome bonus. The entire registration process typically takes less than five minutes, and our user-friendly interface guides you through each step. Remember to provide accurate information as this will be important when making withdrawals later.

LeoVegas Casino currently offers new players a generous welcome package worth up to $1,500 plus 300 Free Spins. This bonus is structured as a 100% match on your first deposit, meaning we'll double whatever amount you deposit up to the maximum bonus value. The minimum deposit to qualify is just $10. The welcome package comes with a reasonable 20x wagering requirement, which must be completed within 7 days. The Free Spins are distributed over your first few days as a member and can be used on selected popular slot games. No bonus code is required – the offer is automatically applied when you make your qualifying first deposit. This welcome bonus is available to players across all Canadian provinces and territories, including AB, BC, MB, NB, NL, NT, NS, NU, ON, PE, QC, SK, and YT. Players must be at least 18 years old to participate.

LeoVegas Casino offers a wide range of secure payment options to accommodate different player preferences. For deposits, you can use Visa, MasterCard, Bank Wire Transfer, Direct/Local/Fast Bank Transfers, PayPal, Skrill, Neteller, MuchBetter, and PaySafeCard. All deposits are processed instantly, allowing you to start playing immediately. For withdrawals, you can use the same methods except for PaySafeCard. The minimum deposit amount is $10, while the minimum withdrawal is $20. LeoVegas Casino stands out by having no maximum withdrawal limits, which is particularly beneficial for high rollers or players who hit substantial wins. All transactions are protected with advanced encryption technology to ensure your financial information remains secure. Processing times for withdrawals vary by method, with e-wallets typically being the fastest (within 24 hours) and bank transfers taking 3-5 business days. LeoVegas currently accepts EUR as its primary currency.

Yes, LeoVegas Casino operates under strict licensing and regulation to ensure a safe and fair gaming environment. The casino holds licenses from reputable gaming authorities, which require adherence to stringent standards regarding player protection, game fairness, and responsible gambling practices. These regulatory bodies regularly audit LeoVegas to verify compliance with all gambling regulations. Additionally, all games on the platform are powered by certified Random Number Generators (RNGs) that guarantee fair and random outcomes. LeoVegas Casino also implements advanced security measures, including SSL encryption technology, to protect player data and financial transactions. The casino's commitment to regulatory compliance and security has earned it multiple industry awards and a solid reputation among players worldwide. You can play with confidence knowing that LeoVegas operates transparently and in accordance with international gaming standards.

LeoVegas Casino offers multiple channels for customer support to ensure you can always reach assistance when needed. For immediate help, you can contact their international phone line at 00-356-277-811-87, or if you're in the UK, use the free phone number 0808-189-0184. Email support is available at support@leovegas.com, with typical response times of 24 hours or less. LeoVegas takes pride in their professional and knowledgeable support team, who can assist with account issues, bonus inquiries, technical problems, or any other questions you might have. The support team operates 24/7, so you can get help regardless of your time zone. Additionally, before contacting support, you might want to check this comprehensive FAQ section, as many common questions are already answered here. LeoVegas is committed to providing exceptional customer service as part of their overall dedication to player satisfaction.

LeoVegas Casino offers an impressive collection of games from top-tier software providers including NetEnt, Microgaming, Evolution Gaming, Play'n GO, and many others. Their extensive portfolio features over 1,000 slot games ranging from classic fruit machines to the latest video slots with innovative features and massive progressive jackpots. Table game enthusiasts can enjoy multiple variations of blackjack, roulette, baccarat, and poker. The live casino section, powered primarily by Evolution Gaming, delivers an authentic casino experience with professional dealers streaming in high definition. You'll find live versions of roulette, blackjack, baccarat, and game shows like Dream Catcher and Monopoly Live. LeoVegas also offers specialty games such as scratch cards and bingo. The game library is regularly updated with new releases, ensuring fresh content for regular players. All games are optimized for mobile play, allowing you to enjoy your favorite titles on smartphones and tablets with the same high-quality experience as on desktop.